From May 2017 Microsoft starting rolling out the latest version of Windows 10 - the Creator edition.  You'll see a notice in start menu - settings - update - I recommend installing it.  Make sure you have plenty of time & data allowance.
Some clients report having connection problems with Windows 10.  Check your connection, even at home, has not been identified as Public (as if you were in an internet cafe).  Click on connection icon in bottom right corner, then network settings - that opens up a box - scroll down to sharing options and check if your connection is private.  If it's not, go back to network box & click on homegroup - if you see a link to change network location click on that and confirm you want to share.

From July 29th 2015 Microsoft introduced a new version of Windows titled Windows 10.

No Win 9 then?  Purely a marketing decision.

What does it look like?  - I'd sum it up as Windows 7.55 - it's a halfway house between 7 & 8.1.  The desktop start button returns, but split between the usual icons on the left (recent programs, search function) and Metro tiles on the right.  There's a new web browser called Edge with voice assisted search called Cortana.  Some niggles like free card games (such as Freecell) now having adverts - you can pay Microsoft to remove these but there are work arounds to get your original games back.

Your choices:
If you have Windows XP or Vista - it's a new install I'm afraid (cost of Win 10 $99).
If you have Windows 7 or 8.1 - there's going to be a free opportunity to upgrade in the first year of release.

When?  You had one year (until July 2016) to upgrade from Windows 7 or 8 to 10 for free.  Not all computers will be compatible (for example some single core Intel Pentium Socket 775 cpu's are not compatible).


On April 8th 2014 Microsoft ended support for all versions of XP Operating System.
XP is restricted to Internet Explorer 8.  Gradually, you will notice more messages and unexpected internet behaviour (like BT mail not working).

Your choices:
  • Do nothing - your security will gradually diminish and associated programmes, like Anti-Virus, will not be guaranteed to work at their next release. (NOT RECOMMENDED). 

  • Install Google Chrome or Firefox to browse the web - they are maintaining support for XP for a while.

  • Upgrade to Windows 7 - there is no option to keep your installed programmes or hardware so you have to do a clean install (ie backup your files, wipe the hard disk and start from scratch using your new OS).

  • Upgrade to Windows 10 or 8.1 - same as Windows 7.

  • Cheapest option, downgrade to a free Operating System based on Linux (you might find some hardware is not supported).